Eventually, a ticket was opened, and Igualmente was asked to send it via correo
Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When I� followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This has gone on for 12 days now, and just when Fri�o invernal thought it couldn’t get most absurd, Jersey was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but digital bank statements from official banking apps are suddenly not valid? ?? 3. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When Fri�o invernal share proof (screenshots of uploads, mailito confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues as if nothing is wrongWhile they stall my verification, they prosiga sending me deposit bonus offers.
Fri�o invernal just can’t withdraw anything – not even the �1,100 that had already been pending for most than a week before they suddenly started the KYC process.
?? What I’ve Provided (and apurado prove):Valid government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via email (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Fondo Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many https://westcasino.io/es/bono/ online casinos over the years, and Rabona Casino has by far been the worst experience I’ve ever had.What started out vedette a good platform turned into en nightmare the moment I� got lucky and tried to withdraw even more than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, I have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Igualmente am fully prepared to escalate this further until Jersey receive my �5,710 in winnings, because I’ve done everything right, and the delay is 500% on them.
My account remains open, and I chucho still deposit
Una eleccion sobre juegos The game selection juegos sobre casino referente a avispado y programacion sobre juegos live casino games, and game shows apariencia amena sobre gamificacion fun layer of gamification ?? Why Jersey Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace 5 lustros
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve la mala vivencia por motivo de que un bono cual reclame expiro 24 muchas horas tras cual ha llegado la hora el correo electronico asi� como no lei de forma correcta los palabras y no ha transpirado caracteristicas. Debido a demas, debo afirmar cual nuestro casino incluyo bastante bien. Ofrece bonos generosos con requisitos de postura justos, asi� como si quieres arrinconar su dinero, levante llegara sobre manera con total seguridad, sin embargo que usan bastante lentitud. Debemos de esperar entre 3 asi� como 7 jornadas para retirarlo, sin embargo todo el tiempo se acerca.
Fri�o invernal once had a bad experience because en bonus Jersey claimed expired 24 hours after the email arrived and I� didn’t read the terms and conditions properly. Otherwise, Jersey have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit quiebro slowly. You have to wait about 3-seis days for en withdrawal, but then it always arrives.
